Terms and Conditions

Thank you for using Grocery Bucket! These Terms of Service (“Terms”) govern your use of the Grocery Bucket services, including Grocery Bucket’s website, Grocery Bucket’s mobile applications, APIs, and any websites (or portions thereof) or mobile applications that are operated by Grocery bucket (collectively, the “Services”).This Agreement applies to all visitors, users, and others who access the Services (each, hereafter, a “user”).

By using the Services, you agree to be bound by these Terms and acknowledge and agree to the collection, use and disclosure of your personal information in accordance with Grocery Bucket’s Privacy Policy. In case of any food Allergy Company is not liable for anything. Kindly check before placing the order.

About Grocery Bucket

Grocery bucket is Canada and India based largest online food and grocery delivery app. By collaborating with supermarket, convenience or grocery stores, in every neighbourhood, we have simplified the process of grocery shopping! With all the essential products for your daily need and in our catalogue, you will find everything you are looking for at Grocery Bucket. Right from fresh fruits and vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care Products, Meats – we have it all.

We save all your efforts of going out in harmful environment and to provide you the best health we save your regular trips to local shops and serve all your essentials at the doorstep!

The Services comprise a technology platform that presents you with a set of one or more retailer virtual store from which you can select goods for delivery to your location. Depending on the Retailer from whom you purchase goods through the Services. Delivery services may be performed by third parties, which may include independent contractors and third party logistics providers (collectively, “Third Party Providers”).

Grocery Bucket is subsidiary of Safe Shipping With Smile Canada LTD in Canada and in India SSWS pvt ltd serves their services all across Canada and India. Additionally, Grocery Bucket serves the appointment services for shopping and delivery purposes.

-Order Groceries

-Fastest Delivery

-Get Access to menus, photos, contact details, directions, and all the other essential information

-Explore Grocery Bucket for grocery items and get complete information about the product.

Refund Policy

To request a return due to order issues, you must make your request at the time when the order is at your doorstep for delivery.

Let us know at the same time if your order—

• Is missing items that you were charged for on the final receipt
• Contains damaged, spoiled, or otherwise unusable items.

Refunds are processed immediately, but it may take 5-10 business days to see funds in tour bank account or credit card account, depending on your bank.

After certify and sign that order received as per placed and in good condition company will not accept any return. There will be particular time slot for delivery that is confirmed by customer at the time of placing the order and in case the customer is not available at the time of delivery. Delivery partner can handover the order to someone else by taking confirmation as signature (if the mode of payment is online.) In case the customer is not available at given time slot for accepting the order and the mode of payment is COD then customer can go for next slot but there will be charges that may vary or can place the order outside the house as per customer confirmation.

Return Policy

The return will be subject to the store’s return policies, which vary by retailer.

Cancellation Policy

*Cancellation charges are 50(currency depends on country)

*Cancellation can be made only within 10 minutes after placing order.

*Cancellation can be made only twice, third time the customer will be black list from Grocery Bucket.

Terms and conditions may vary, please check before placing order.

FEEDBACK / APP SUGGESTIONS:

At Grocery Bucket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at ([email protected])